TERMS & CONDITIONS
The Classical Riding Academy is committed to ensuring visitors' privacy whilst viewing our website and protecting the data of all of our clients.
This policy explains the types of data collected and how this information will be used.
ALL CLIENTS
Our booking system includes a rider registration step which must be completed before riding.
PUNCTUALITY AND ARRIVAL TIMES
Please arrive 10 minutes before the start of the lesson/hack. If you are late, we unfortunately cannot make that time up as other clients will be waiting for their lessons to start on time. If we are late for whatever reason we will make up your lesson time.
CANCELLATIONS
If you cancel within 48 hours or fail to turn up for any reason, your payment will not be refunded. Lessons and other sessions cancelled with more than 48 hours' notice will be rescheduled to a date within six months of the original appointment. Riding is an all-weather pursuit and goes ahead even in inclement conditions.
RIDING HELMETS
We do not provide or supply riding hats.
Clients hats (all types) should be PAS015 or BSEN138 standard (or better) and must be worn and fastened at all times while riding and leading a horse.
BODY PROTECTORS
We do NOT provide body protectors, but strongly recommend you wear one whenever riding.
EXTRA VISITORS
Please inform us beforehand if you wish to bring a visitor/spectator and we will let you know if this is possible depending on what other activities are taking place on site on that particular day. Any spectators must remain as quiet as possible and in full view of the Instructor and horse whilst the lesson is in progress.
Children must be supervised at all times by a legally responsible person. Parents are asked not to leave your children unattended at any time during their stay at The Classical Riding Academy.
SMOKING POLICY
We have a strict no smoking policy, if you are caught you will be asked to leave.
PETS
We do NOT allow any clients to bring their own pets onto the grounds/premises. Guide Dogs are allowed with notice.
HORSES / PONIES
All animals are unpredictable; do NOT feed the horses and ponies at any time.
Do NOT enter any field, box or make contact with a horse or pony at any time, without prior authorisation from a member of staff.
VEHICLES
We can't be held responsible for any damage to your transportation while on the premises/grounds/car park.
PERSONAL PROPERTY
We can't be held responsible for damage, theft or loss of your personal property while it's on the premises.